PRIVACY POLICY

1. Information We Collect

We may collect your name, email address, billing and delivery address, phone number, order information, payment-related information, and information you provide when contacting us. 

​

2. How We Use Your Information

We use your information to process orders, provide customer support, send order and delivery updates, process payments, prevent fraud, improve our services, and send marketing communications where you have consented.

​

3. Payments & Third Parties

Payments are processed securely by third-party payment providers. We do not normally store your full payment card details.

We may share necessary information with trusted providers such as payment processors, delivery companies, website services, analytics providers, and customer support services.

​

4. Cookies

Our website may use cookies and similar technologies to provide essential functionality, improve your experience, and understand website usage. Where required, we will request your consent for non-essential cookies.

​

5. Your Information

We take reasonable steps to protect your personal information and keep it only for as long as necessary to provide our services and meet legal requirements.

Depending on applicable law, you may have rights to access, correct, delete, restrict, or object to the use of your personal information.

​

6. Marketing

If you subscribe to our marketing communications, you can unsubscribe at any time using the unsubscribe option in our emails.

​

7. Changes & Contact

We may update this Privacy Policy from time to time. The latest version will be available on our website.

If you have questions about your personal information or this Privacy Policy, please contact us through the contact options available on our website.

​

VELZAYA — Privacy & Data Protection