TERMS & CONDITIONS

01. PRODUCTS & PRICES

We aim to keep product information, images and prices accurate. Product availability and prices may change without notice.

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02. ORDERS & PAYMENT

Once your order is placed and payment is authorised, you will receive an order confirmation by email. We may cancel orders affected by availability issues, pricing errors or suspected fraud.

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03. SHIPPING

We currently ship across the United States. Orders are usually processed within 1–2 business days. Standard shipping is FREE and typically takes 3–5 business days after dispatch. Express shipping may be available at checkout.

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04. RETURNS & REFUNDS

Returns and refunds are subject to our Returns & Refunds Policy and applicable U.S. consumer protection laws. Certain beauty and personal-care products may not be eligible for return after opening for hygiene reasons, where permitted by law.

05. WEBSITE USE

You agree to use the VELZAYA website lawfully and not to misuse or interfere with its operation. All VELZAYA content, including logos, images, text and designs, may not be copied or used without permission.

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06. CHANGES & CONTACT

We may update these Terms & Conditions from time to time. The latest version will be available on our website.

For questions, please contact us through the contact options available on our website.